At a glance
Deployment Summary
Sector
Provincial Retailer
Location
Charlottetown & Summerside, PE
Duration
12-month engagement
Disclosure
Anonymized · NDA
The story
Problem and Deployment
The problem
What Broke
A regional PEI grocery chain was tracking a 2.4% shrink rate — nearly double the Canadian average — driven by a small organized-retail-crime ring hitting three stores on rotation.
The deployment
What We Deployed
1Northwest deployed plainclothes LP officers on a rotating schedule mirroring the crime pattern, coordinated a civil-recovery package with local counsel, and rebuilt the door-monitor SOP with the store managers.
Measured outcomes
The Results
Shrink rate
down from 2.4% in 90 days
Apprehensions
handed to RCMP with prosecution
Repeat incidents
across the five stores
Client feedback
What the Client Said
“
Our floor staff stopped trying to handle it alone. That changed everything about how the stores feel.
Regional Loss-Prevention Lead · Atlantic grocery group
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